MYSHOPPERMATE

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Terms and Conditions

Welcome to MYSHOPPERMATE! By accessing or using our website and services, you agree to be bound by the following terms and conditions. Please read them carefully. If you do not agree with these terms, you may not use our website or services.

1. Acceptance of Terms

By visiting, browsing, or making a purchase on MYSHOPPERMATE, you acknowledge that you have read, understood, and agree to these terms and conditions. We reserve the right to modify or update these terms at any time without prior notice. Your continued use of our services constitutes acceptance of the revised terms.

2. Services Provided

MYSHOPPERMATE is an e-commerce platform offering home and kitchen essentials, customized products, and other related services. We strive to provide accurate descriptions and information about our products; however, we do not guarantee that all details are entirely free from errors.

3. User Responsibilities

Users must:

Provide accurate and current information during the registration and purchase process.
Refrain from engaging in unlawful activities, hate speech, harassment, or spamming on our platform.
Not use our website for any fraudulent or unauthorized purposes.

We reserve the right to terminate accounts or restrict access for violations of these terms.

4. Financial Transactions

All prices are listed in the applicable currency and are subject to change without notice.
Payments must be made via the approved methods listed on the website.
Refunds and cancellations will be processed in accordance with our Refund Policy.

5. Intellectual Property

All content on MYSHOPPERMATE, including text, images, logos, and design elements, is protected by copyright and other intellectual property laws.
You may not reproduce, distribute, or use our content for commercial purposes without explicit written permission.

6. Liability Disclaimer

MYSHOPPERMATE is not liable for any direct, indirect, or consequential damages arising from the use of our website or services.
We do not guarantee uninterrupted access to our website and are not responsible for technical issues or information errors.

7. Account Termination

We reserve the right to suspend or terminate user accounts at our discretion, particularly in cases of:

Breach of these terms.
Fraudulent activities.
Misuse of our website.

8. Governing Law

These terms and conditions are governed by and construed in accordance with the laws of [Your Jurisdiction]. Any disputes arising from these terms will be subject to the exclusive jurisdiction of the courts in [Your Location].

9. Privacy Policy

Your use of MYSHOPPERMATE is also governed by our Privacy Policy, which explains how we collect, use, and protect your information.

10. Contact Us

For any questions or concerns regarding these terms, please contact us at:

Email: myshoppermate@gmail.com
Phone: +91 8122267736

Thank you for choosing MYSHOPPERMATE!

Return and Refund Policy

At MYSHOPPERMATE, we value customer satisfaction and strive to make the return and refund process seamless. Please review the following policy details:

1. Terms of Return

Customers can initiate a return within 7 days of receiving the product.
Returns are accepted only for products in their original condition (unused, undamaged, and with all tags/packaging intact).

2. State of Return

The item must be unworn, unused, and in the same condition as received.
Products showing signs of wear, alteration, or damage not caused during transit will not be eligible for return.

3. Reasons for Return

Returns are accepted for the following reasons:

Damaged products during delivery.
Defective products with functionality issues.
Wrong product delivered.

4. Process for Return

Step 1: Email us at myshoppermate@gmail.com or contact our customer service team at +91 8122267736 to initiate a return.
Step 2: Provide the order ID, reason for return, and photographic evidence (if applicable).
Step 3: Once approved, our team will provide a return shipping label or instructions.
Step 4: Pack the product securely and ship it back to the address provided.

5. Process of Refund

Terms of Refund: Refunds are processed only after the returned product passes inspection.
Duration: Refunds are initiated within 7 business days after approval of the returned item.
Payment Details: Refunds are credited to the original mode of payment or as a store credit based on customer preference.

6. Non-Refundable Items

Certain items are not eligible for return or refund, such as:

Customized products (e.g., personalized mugs).
Clearance or sale items.

7. Contact Details

For any inquiries regarding returns or refunds, please contact:

Email: myshoppermate@gmail.com
Phone: +91 8122267736
Hours: Monday to Friday, 9 AM to 6 PM (IST)

Terms and Conditions

Return and Refund Policy

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